Name of person placing order ________________________________________Today's Date_______________
Address: ________________________________________________________________________________
City _________________________________________________State______________ Zip_______________
Contact Telephones: Day ____________________Eve ______________________Cell ____________________
Your Email address: _________________________________________________________________________
Describe Flowers/Items ______________________________________________________________________
Visa or MasterCard payment by telephone is required prior to shipping us your flowers. Amount paid $__________
Please check off on the line preceding each numbered item to indicate that you have read and understand each item. __ 1. Freeze Drying - Bouquets are normally disassembled and plastic bouquet handles are discarded for freeze drying purposes. An additional fee of $50.00 will apply to freeze-drying any bouquet if no framing selection is made. Bouquets are not reassembled unless you have them framed by MVFD. __ 2. Framing- Our custom framing is at additional cost from freeze drying your flowers. Framing selections are to be made on this date or within 30 days of placing your freeze-drying order with us. Storage fees of $1.00 per day will apply to overdue selection. __ 3. Payments or Deposits - All payments or deposits to MVFD are non-refundable once you have placed your order for floral preservation, framing or both. __ 4. Returned Checks - A $45.00 fee will apply for any returned checks. __ 5. Return/Refund Policy- As all work is custom made, all sales are final. __ 6. Balances Due - Any balance due must be paid in full within 30 days of order completion notification. __ 7. Time Frames: (7a) - Fulfillment Dates – Completion dates are estimates only. MVFD reserves the right to extend completion dates without notice. (7b) - Item Pick Up – Completed items must be picked up within 30 days of notification. __ 8. Storage Fees- Storage fees of $1.00 per day will be applied to your order if items are overdue being picked up. __ 9. Telephone Contact with MVFD – Any telephone calls concerning your order are to be made during our regular business hours and not left on our telephone answering service. __ 10. Damages - I will not hold MVFD responsible for loss of my flowers in an occurrence such as fire, storm, loss of electricity, flood, mechanical failure or any circumstances beyond MVFD control, nor will I hold MVFD responsible for damages to my flowers prior to MVFD receiving them for preservation. Your Flowers are to be kept fresh prior to delivery to MVFD on the sole advice of your Florist or Fresh Flower Supplier. __ 11. Shipping - If shipping damage should occur to your shipment, you must notify MVFD within 24 hours upon receiving your frame. MVFD repair policy is that Professional Picture Framing Association (PPFA) member in your area make the repair only with quotation approval from our company. In the unlikely event that your framed design cannot be repaired, then claim is to be made with the the shipping carrier. __ 12. Privacy- MVFD is committed to your privacy. We will not rent, sell or distribute your name, address, email address, credit card information or personal information. Your information will be used solely for the purpose of conducting business with you. __ 13. Images - MVFD reserves the right to use photographs of completed items for the purpose of web site display, and any other similar marketing purposes. __ 14. Longevity - I understand that MVFD does not guarantee color or longevity of frames, glass, photographs, artwork, memorabilia or dried flowers or any other items. I understand that color changes to all materials including dried flowers are expected to naturally occur. I understand to keep my framed flowers away from direct sunlight, humidity and varying changes in temperature. __ 15. Changes to Freeze-Drying Preservation and Framing Orders – Changes cannot be made after placing your order. __ 16. Permission - I give MVFD my permission to preserve the flowers delivered to them on this date using their best judgment for preservation. __ 17. Botanical Replacements - on occasion MVFD may substitute dried flowers, greens or fillers requiring replacement. __ 18. Replacement Fees - MVFD reserves the right to charge fees for botanical replacement. __ 19. Legal Requirements - In accordance with NH State law MVFD will not be held responsible for orders or items left beyond 60 days of completion. Under the Laws that govern the State of New Hampshire; any disputes or legal actions brought against MVFD would be settled in Hillsborough County, New Hampshire. __ 20. Third Party Orders - If you are delivering flowers on the behalf of another, you take full responsibility by making this agreement. Name of third party (Bride or Other)_____________________________________ By signing this form; I agree to these terms and conditions and I have read the above terms and conditions and fully understand this agreement. Your Signature ___________________________________________________